There are two variants on open file issues that are pertinent to TSM: 1) The file is open by an application, but is available for "read" access by other applications (such as TSM). Regardless of the TSM copy group serialization setting, TSM can back up these files. The serialization setting affects how TSM handles cases where the file has changed in the middle of backing up the file. STATIC and SHRSTATIC will not store a backup copy on the TSM server if the file changed in the middle of the backup. DYNAMIC and SHRDYNAMIC will allow a backup copy of the file to be stored on the TSM server even if the file has changed in the middle of the backup.
When the file has changed in the middle of the backup, then the backup copy is often called a "fuzzy" backup. Thus DYNAMIC and SHRDYNAMIC will permit fuzzy backups to be stored on the TSM server. Consider: A fuzzy backup means that the file was in one state when the backup started, but in another state by the time the backup finished. As a result, the backup copy may represent an inconsistent state for the file. For certain files, such as message logs that gets appended with new messages on a regular basis, a fuzzy backup may not be a problem. For other files, such as databases, a fuzzy backup could be useless since a restore of this backup would yield an inconsistent database. Therefore, DYNAMIC or SHRDYNAMIC should be used with caution, and only for those cases where you KNOW that restore of a fuzzy backup will result in a usable file. For any file that you are unsure of, consult the owner of the file or the vendor whose application uses that file to determine the backup requirements. St. Bernard's "Open File Manager" can eliminate fuzzy backup issues because it not only permits access to "locked" files (see #2 below), but it also presents a consistent image of the file to TSM. That is, even if the file changes during the backup, Open File Manager presents TSM with the unchanged version of the file, so a consistent backup is always taken. 2) The file is open by an application for exclusive use, and is therefore unavailable for "read" access by any other application (i.e. the file is "locked"). TSM can not back up files that are locked by another application unless a product to manage open files (such as St. Bernard Software's "Open File Manager") is used. If someone told you otherwise, then they are wrong: TSM can not open locked files without Open File Manager (or similar product) regardless of the serialization setting. Whether you require Open File Manager depends on your situation. In some cases, you can use the TSM PRESCHEDULECMD option to shut down applications that locks certain files before the backup starts. After the backup is complete, you can use the TSM POSTSCHEDULECMD option to restart the applications that lock the files. In other cases, you may not care if TSM can back up the file. One trivial example is the Windows pagefile.sys file. With a product like Open File Manager, you could back up pagefile.sys. However, there is no point in doing so since there is never any need to restore pagefile.sys. As to whether you need a product like Open File Manager... well, there is no simple "yes" or "no" answer. Most customers run TSM successfully without Open File Manager. You should evaluate your particular situation, i.e. use SHRSTATIC serialization, then see which files can not be backed up because they changed during backup, or were locked. Review these exceptions and evaluate your options for handling them. For some files, you may not care whether they get backed up. For files that changed during backup, determine whether DYNAMIC or SHRDYNAMIC would be appropriate, or whether you can shut down the application that uses the files before running the backup. For files that are locked but need backup, determine whether you can shut down the application that uses the files before running the backup. In the case of mission critical files for which none of these options is viable, you may need to consider using Open File Manager. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. William SO Ng/Hong Kong/IBM@IBMHK Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 12/31/2001 00:39 Please respond to "ADSM: Dist Stor Manager" To: [EMAIL PROTECTED] cc: Subject: Open file for TSM Hello there, I think this question had been asked before a thousand times but being a new member to TSM, I'll still confused. TSM does not has open file option and recommend to use Open File Manager from St. Bernard Software to back up open file on NT. My question is: Does this means that TSM must use Open File Manager for a complete backup solution on NT ? The official answer from TSM is that we can use dynamic backup to backup file even if it is locked. But the result will not be guarentee. Does it means that we have to use Open File Manager to compensate it ? Does anyone use TSM alone and encounter problem on NT platform for open file ? If the answer for the second question is no, then this Open File Manager seems to be little of use. Regards William Tivoli Software, IBM Software Group, IBM China/Hong Kong Limited 11/F, PCCW Tower, Taikoo Place, 979 King's Road, Hong Kong Internet : [EMAIL PROTECTED] Tel: 2825-7613 Fax: 2825-0022