First thing I can suggest is a swift upgrade to TSM 4.1.4.0 on AIX. I've
got it installed at two client sites (using 3995 Optical jukeboxes and LTO)
and seems quite stable.
>From the messages manual (thank you, Adobe Acrobat Catalog...):
ANS1312E Server media mount not possible
Explanation: Server media mount not possible. The server timed out waiting
for a
mount of an offline volume.
System Action: File skipped.
User Response: Retry later when server volumes can be mounted.
While the error message you're getting is a basic client-side error, there
should be some indication of trouble in the activity log. Before trying
the backup again, pull up an administrative client in console mode with:
dsmadmc -consolemode
then enter an administator's UID/password.
Thile running the backup, you should get more specific information.
I vaguely remember something like this causing me much frustration and
annoyance when I did my first installation at home - review the deviceclass
and drive configuration.
Hope my mostly vague babbling gets you moving in the right direction. =)
-JD.
>Can anyone point me to a fuller description or explanation of that error
>message (in the subject)? It has no message number, and is in the client's
>dsmerror.log and a pop up window. There are no error messages in the
>server activity log, and I know that all the drives in the robot/library
>are available and that there are scratch tapes in the robot/library.
>
>Server runs TSM for AIX 4.1.0.0. Client runs TSM 4.1.2.12 (WinNT 5),
>client is trying to back up a large file (2.1 G, which is larger than
>Maximum Size Threshold of the primary backup storage pool on disk). The
>Client Options Set has Tapeprompt=yes override=no, and the client has
>tapeprompt=no. The file should go straight to the secondary backup storage
>pool, which is a tape pool, and that appears to be what the server is
>trying to do, but something is going wrong. Any ideas?
>
>Thanks!
>
>Nancy Reeves
>Technical Support, Wichita State University
>[EMAIL PROTECTED] 316-978-3860
