My approach is modular, get the person learning one aspect for a few days
e.g. anything to do with backup schedules.
I lay a whole bunch of tasks in increasing complexity/thought until that
person starts being confident in it, then I start with a different one.
If you are training several people, make the individuals learn different things
and get them to draw from the others who have finished that area.
After a month, or two, you can send them to training and they will have
an appreciation of components, which makes the overview easier to understand.
My 0.02 cents worth
Cheers, Suad
--
On Fri, Jul 27, 2001 at 10:07:23AM -0400, Francisco Reyes wrote:
> What is the best way to teach someone how to use TSM?
> When I learnt it some time back it took me 3 months of setting up the
> server and clients and just trying different things to get all the
> concepts.
>
> When I came back to the company after 2 years I found the setup was in
> fairly bad shape even though of the two people that maintained it while I
> was gone one went to training.
>
> I think hand's on is the best training, but I don't think the two people I
> need to train can be made available full time just to learn TSM.
>
> What is the general consensus about the classes? Do they truly help new
> users?
