Maklári,
TDP for Microsoft Exchange uses a special
Microsoft Exchange backup and restore API
to talk with the Exchange server.
The "unknown Exchange API error" means that the
Microsoft Exchange backup and restore API encountered
an error that it did not expect to. Normally, if the
Microsoft API gets an expected error, it also provides
a textual message to explain why. In that case,
TDP for Microsoft Exchange will display the
error message received from Exchange.
In your case, the Microsoft API did not expect
to receive this error.
In order to find out what the problem is, you
will need to gather a trace and call IBM/Tivoli support.
The trace will contain a hexadecimal value
that we can then call Microsoft with to find out
what it means.
To turn on tracing, run the backup command with
the following options added:
-tracefile:exchange.trc -traceflag:t_all
... then call IBM/Tivoli support.
Thanks,
Del
----------------------------------------------------
Del Hoobler
IBM Corporation
[EMAIL PROTECTED]
"It's a beautiful day. Don't let it get away." -- Bono
Sandor Maklari
<sandor_maklar To: [EMAIL PROTECTED]
[EMAIL PROTECTED]> cc:
Sent by: Subject: "ACN4226E -- Exchange Error:
ACN3516E -- An unknown
"ADSM: Dist Exchange API error has occurd."
Stor Manager"
<[EMAIL PROTECTED]
IST.EDU>
06/12/2001
11:11 AM
Please respond
to "ADSM: Dist
Stor Manager"
Hi all,
We have problem with Exchange 5.5 SP4 backup to TSM 3.7.2 server.
Tivoli Storage Manager
Tivoli Data Protection for Microsoft Exchange Server
Command Line Interface - Version 1, Release 1, Level 1.01
(C) Copyright IBM Corporation 1998, 1999. All rights
reserved.
TSM API Version 3, Release 7, Level 2
TSM Nodename: xxxx
License file exists and contains valid license data.
Starting a backup to the TSM server...
Exchange Server : xxxx
Database : Information Store
Backup Type : Incremental
Logging on to the TSM server...
ACN3025E -- Backup error encountered.
ACN4226E -- Exchange Error: ACN3516E -- An unknown Exchange API error has
occurd.
Circular logging is turned off and IS,DS incremental and full backups
working correctly.
Can someone help me with this one?
Thanks,
Sandor,
Maklári Sándor
User Tanácsadó Kft
1025 Budapest, Szépvölgyi út 86/B.
E-mail: [EMAIL PROTECTED]
Tel: 06-1-438-5425
Fax: 06-1-438-5410
Mobil: 06-20-9344-252
