>>>1. What report are you trying to open?
VM Backup History - the same one we can't run if we choose "Failed" only.

>>2. Are you seeing this message?  "The file format and extension of
‘file.xls’ don’t match. The file could be corrupted or unsafe. Unless you
trust its source, don’t open it. Do you
want to open it anyway?"

When trying to open on a W10 Desktop via GMail via Chrome (work
requirement/managed), it says "Couldn't Preview File - You may be offline
or with limited connectivity. Try downloading instead." Then after
downloading, I get the error message you describe and then have to "trust"
it to open it.

If I try to open with Google Sheets, it just hangs.

On my Samsung phone, I get the error "Can't open file - This file type is
unsupported by this version of Office".


On Tue, Dec 15, 2020 at 1:53 PM Del Hoobler <hoob...@us.ibm.com> wrote:

> Hi Zoltan,
>
> 1. What report are you trying to open?
>
> 2. Are you seeing this message?
> "The file format and extension of ‘file.xls’ don’t match. The file could
> be corrupted or unsafe. Unless you trust its source, don’t open it. Do you
> want to open it anyway?"
>
> 3. Does clicking "yes" to open the file let you proceed?
>
>
> Del
>
> ----------------------------------------------------
>
> "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 12/15/2020
> 08:23:42 AM:
>
> > From: Zoltan Forray <zfor...@vcu.edu>
> > To: ADSM-L@VM.MARIST.EDU
> > Date: 12/15/2020 08:24 AM
> > Subject: [EXTERNAL] Re: Issues with Spectrum Protect+ reports after
> > upgrade to 10.1.7
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU>
> >
> > Just discovered another, possibly related issue.  We decided to try the
> > reporting option to create/send as Excel XLS but the resultant .xls file
> > can't be opened by Excel on a desktop nor my Samsung smartphone in
> either
> > Excel or Office nor Google Sheets.
> >
>
>
>

-- 
*Zoltan Forray*
VMware Administrator
IBM Spectrum Protect (p.k.a. TSM) Administrator
Xymon Monitor Administrator
Virginia Commonwealth University
UCC/Office of Technology Services
www.ucc.vcu.edu
zfor...@vcu.edu - 804-828-4807
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