While waiting for IBM to respond to my PMR request, I wonder if any of you
have seen an issue like this - Here is our current setup
Multiple Exchange 2013 CU21 servers running TSM Baclient 7.1.0.1 and
TDP/Exchange 7.1.0.1 backing up to TSM Storage server 7.1.7.2 on AIX.
Backups have been very slow and efforts to improve things have not helped.
We only back up one full DAG every day (roughly 700GB) and do incrementals
on the other 14 DAGs (we would love to do more fulls but the one full takes
up almost the whole day).

We set up a shiny new DELL/RHEL server and put the same exact 7.1.7.2
storage software on it (both dump the data to Data Domains).  We did a
quick incremental backup test to the new server and it was much faster.  We
let it start our nightly backup run and the first FULL ran much faster than
on the old server and the next incremental worked but everything after that
would fail.  We actually moved two exchange servers to the new RHEL server
and both had the same issue.  They would fail right at the beginning of the
job right after it puts the banner info in the log (i.e. what you are
backing up) but where you would normally get the TSM storage server name
logged after a few seconds, these would wait 30 seconds then time out
(ANS1017E Session rejected: TCP/IP connection failure.).  The same issue
happened if you went to the restore tab in the GUI, it would never
communicate with the storage server.  Of course there were no error
messages on the storage server end and only the connection failure on the
client after 30 minutes.

I ran a test file level backup from DSM.EXE to both the "servername"
nodename and then to the "servername_EXC" nodename with no issues.  Moving
both servers back to the old storage server allowed them to work again (but
slowly as always).  Does anyone have any clues as to what might be going
on?  I tried to check if there was any Exchange CUxx limitation to the
7.1.0.1 agent but did not see any.

Tom

Reply via email to