Hi Steve,

Not sure what is going on here, but have you tried taking quiesced
snapshots manually, to see if this occurs apart from IBM Spectrum Protect
backups?

   http://www.ibm.com/support/docview.wss?uid=swg21585387

Andy

____________________________________________________________________________

Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com

IBM Tivoli Storage Manager links:
Product support:
https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manager

Online documentation:
http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.html

Product Wiki:
https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storage%20Manager

"ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2018-06-29
10:02:42:

> From: "Schaub, Steve" <steve_sch...@bcbst.com>
> To: ADSM-L@VM.MARIST.EDU
> Date: 2018-06-29 10:06
> Subject: VE backup failures after disk expansion
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU>
>
> Any help appreciated.
>
> Started failing backups after drive was added or expanded to 2.5 TB.
> On 6/25 the max drive size was increased from 2 to 7 via
VMMAXVIRTUALDISKS 7
> As of this the backups will only complete with non quiesced backup
snapshots.
> 6/28 it was rebooted and still fails to quiesce.
>
> Solution searches are not giving me much to go on.
>
> Windows events :
> Volume Shadow Copy Service error: Unexpected error calling routine
> IOCTL_DISK_SET_SNAPSHOT_INFO(\\.\PHYSICALDRIVE2) fails with winerror
> 1168.  hr = 0x80070490, Element not found.
>
>
> Dsmerror.log
>
> 6/25/2018 01:48:04 ANS2687W The virtual machine 'XXXXXXXX' contains
> one or more disks that exceed the maximum size set by the
> VMMAXVIRTUALDISKS option. You can use the VMMAXVIRTUALDISKS option
> to change the maximum size or specify the '-
> VMSKIPMAXVIRTUALDISKS=yes' option to exclude these disks from the backup.
> 06/25/2018 01:48:04 ANS4174E Full VM backup of VMware Virtual
> Machine 'XXXXXXXX' failed with RC=4379 mode=Incremental Forever -
> Incremental, target node name='XXXXXXXX', data mover node name='XXXXXXXX'
> 06/25/2018 01:48:04 ANS1228E Sending of object 'XXXXXXXX' failed.
> 06/25/2018 01:48:04 ANS5226E The virtual machine backup operation failed.
>
> 06/25/2018 11:13:08 ANS9924W A full backup for the XXXXXXXX virtual
> machine will be performed because of added disk capacity.
> 06/25/2018 11:13:29 ANS9365E VMware vStorage API error for virtual
> machine 'XXXXXXXX'.
> IBM Spectrum Protect function name : CreateSnapshot_USCORETask
> IBM Spectrum Protect file          : ..\..\common\vm\vmvisdk.cpp (6704)
> API return code   : 2094
> API error message : An error occurred while quiescing the virtual
> machine. See the virtual machine's event log for details.
> 06/25/2018 11:13:29 ANS2712W The virtual machine 'XXXXXXXX' has a
> VMware Tools running, but VMware Tools is out of date.
>
> 06/25/2018 11:13:29 ANS4066I Snapshot operation attempt 1 of 3 for
> the guest virtual machine 'XXXXXXXX' failed using "VMware Tools"
snapshot.
> Reattempting snapshot with "VMware Tools" snapshot.
> 06/25/2018 11:15:32 ANS9924W A full backup for the XXXXXXXX virtual
> machine will be performed because of added disk capacity.
> 06/25/2018 11:15:42 ANS9365E VMware vStorage API error for virtual
> machine 'XXXXXXXX'.
> IBM Spectrum Protect function name : CreateSnapshot_USCORETask
> IBM Spectrum Protect file          : ..\..\common\vm\vmvisdk.cpp (6704)
> API return code   : 2094
> API error message : An error occurred while quiescing the virtual
> machine. See the virtual machine's event log for details.
> 06/25/2018 11:15:42 ANS2712W The virtual machine 'XXXXXXXX' has a
> VMware Tools running, but VMware Tools is out of date.
>
> 06/25/2018 11:15:42 ANS4066I Snapshot operation attempt 2 of 3 for
> the guest virtual machine 'XXXXXXXX' failed using "VMware Tools"
snapshot.
> Reattempting snapshot with "VMware Tools with file system quiescing
> and application quiescing (VSS) disabled" snapshot.
> 06/25/2018 11:17:18 ANS9924W A full backup for the XXXXXXXX virtual
> machine will be performed because of added disk capacity.
> 06/25/2018 12:41:25 ANS9924W A full backup for the YYYYYYYY virtual
> machine will be performed because of added disk capacity.
> 06/25/2018 12:41:41 ANS9365E VMware vStorage API error for virtual
> machine 'YYYYYYYY'.
> IBM Spectrum Protect function name : CreateSnapshot_USCORETask
> IBM Spectrum Protect file          : ..\..\common\vm\vmvisdk.cpp (6704)
> API return code   : 2094
> API error message : An error occurred while quiescing the virtual
> machine. See the virtual machine's event log for details.
> 06/25/2018 12:41:41 ANS2712W The virtual machine 'YYYYYYYY' has a
> VMware Tools running, but VMware Tools is out of date.
>
> 06/25/2018 12:41:41 ANS4066I Snapshot operation attempt 1 of 3 for
> the guest virtual machine 'YYYYYYYY' failed using "VMware Tools"
snapshot.
> Reattempting snapshot with "VMware Tools" snapshot.
> 06/25/2018 12:42:13 ANS9924W A full backup for the YYYYYYYY virtual
> machine will be performed because of added disk capacity.
> 06/25/2018 12:42:23 ANS9365E VMware vStorage API error for virtual
> machine 'YYYYYYYY'.
> IBM Spectrum Protect function name : CreateSnapshot_USCORETask
> IBM Spectrum Protect file          : ..\..\common\vm\vmvisdk.cpp (6704)
> API return code   : 2094
> API error message : An error occurred while quiescing the virtual
> machine. See the virtual machine's event log for details.
> 06/25/2018 12:42:23 ANS2712W The virtual machine 'YYYYYYYY' has a
> VMware Tools running, but VMware Tools is out of date.
>
> 06/25/2018 12:42:23 ANS4066I Snapshot operation attempt 2 of 3 for
> the guest virtual machine 'YYYYYYYY' failed using "VMware Tools"
snapshot.
> Reattempting snapshot with "VMware Tools with file system quiescing
> and application quiescing (VSS) disabled" snapshot.
> 06/25/2018 12:43:07 ANS9924W A full backup for the YYYYYYYY virtual
> machine will be performed because of added disk capacity.
> 06/25/2018 18:09:13 ANS9365E VMware vStorage API error for virtual
> machine 'YYYYYYYY'.
> IBM Spectrum Protect function name : CreateSnapshot_USCORETask
> IBM Spectrum Protect file          : ..\..\common\vm\vmvisdk.cpp (6704)
> API return code   : 2094
> API error message : An error occurred while quiescing the virtual
> machine. See the virtual machine's event log for details.
> 06/25/2018 18:09:13 ANS2712W The virtual machine 'YYYYYYYY' has a
> VMware Tools running, but VMware Tools is out of date.
>
> 06/25/2018 18:09:13 ANS4066I Snapshot operation attempt 1 of 3 for
> the guest virtual machine 'YYYYYYYY' failed using "VMware Tools"
snapshot.
> Reattempting snapshot with "VMware Tools" snapshot.
> 06/25/2018 18:10:20 ANS9365E VMware vStorage API error for virtual
> machine 'YYYYYYYY'.
> IBM Spectrum Protect function name : CreateSnapshot_USCORETask
> IBM Spectrum Protect file          : ..\..\common\vm\vmvisdk.cpp (6704)
> API return code   : 2094
> API error message : An error occurred while quiescing the virtual
> machine. See the virtual machine's event log for details.
> 06/25/2018 18:10:20 ANS2712W The virtual machine 'YYYYYYYY' has a
> VMware Tools running, but VMware Tools is out of date.
>
> 06/25/2018 18:10:20 ANS4066I Snapshot operation attempt 2 of 3 for
> the guest virtual machine 'YYYYYYYY' failed using "VMware Tools"
snapshot.
> Reattempting snapshot with "VMware Tools with file system quiescing
> and application quiescing (VSS) disabled" snapshot.
> 06/25/2018 18:10:35 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 18:10:39 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 18:11:26 ANS9365E VMware vStorage API error for virtual
> machine 'XXXXXXXX'.
> IBM Spectrum Protect function name : CreateSnapshot_USCORETask
> IBM Spectrum Protect file          : ..\..\common\vm\vmvisdk.cpp (6704)
> API return code   : 2094
> API error message : An error occurred while quiescing the virtual
> machine. See the virtual machine's event log for details.
> 06/25/2018 18:11:26 ANS2712W The virtual machine 'XXXXXXXX' has a
> VMware Tools running, but VMware Tools is out of date.
>
> 06/25/2018 18:11:26 ANS4066I Snapshot operation attempt 1 of 3 for
> the guest virtual machine 'XXXXXXXX' failed using "VMware Tools"
snapshot.
> Reattempting snapshot with "VMware Tools" snapshot.
> 06/25/2018 18:12:03 ANS9365E VMware vStorage API error for virtual
> machine 'XXXXXXXX'.
> IBM Spectrum Protect function name : CreateSnapshot_USCORETask
> IBM Spectrum Protect file          : ..\..\common\vm\vmvisdk.cpp (6704)
> API return code   : 2094
> API error message : An error occurred while quiescing the virtual
> machine. See the virtual machine's event log for details.
> 06/25/2018 18:12:03 ANS2712W The virtual machine 'XXXXXXXX' has a
> VMware Tools running, but VMware Tools is out of date.
>
> 06/25/2018 18:12:03 ANS4066I Snapshot operation attempt 2 of 3 for
> the guest virtual machine 'XXXXXXXX' failed using "VMware Tools"
snapshot.
> Reattempting snapshot with "VMware Tools with file system quiescing
> and application quiescing (VSS) disabled" snapshot.
> 06/25/2018 20:04:05 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 20:04:07 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06025/25/20 20:04:09 ANANS06161IDIAG:G: sNpNpOpen): Timimed ut w
> waiing g or r pipe '\\\.\pipe\\jnlSessiionMgr'  to becomme free..
> 06/25/2018 20:04:10 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 20:04:12 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 20:04:14 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 20:04:15 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 20:04:16 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 20:04:20 ANS0361I0DIA/G: psNpOpen(): TiANS03m1I DIAt
> wasiting for pipe '\\.\paiting for pipe '\\.\pipe\jnlSessio
> gr' to become free.
> 06/25/2018 20:04:23 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 20:04:30 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 20:04:36 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
> 06/25/2018 20:10:11 ANS0361I DIAG: psNpOpen(): Timed out waiting for
> pipe '\\.\pipe\jnlSessionMgr' to become free.
>
> Steve Schaub, BCBST
>
>
>
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