Subject: Re: ACSLS Timeouts
From: "Burton, Robert" <[email-masked]>
To: [email-masked]
Date: Fri, 20 Apr 2001 08:47:18 -0400

Try changing the server option "AcsTimeoutX"   to     100

We sometimes have ejects sitting in the cap for 10 to 11 hours before
operators have a chance to remove them.....

Robert Burton
Open System Storage Analyst
Royal Bank of Canada
315 Front St West
Toronto, On, M5V 3A4
416-348-3849
email: [email-masked]

-----Original Message-----
From: Warren, Matthew James [mailto:[email-masked]]
Sent: Friday, April 20, 2001 4:40 AM
To: [email-masked]
Subject: ACSLS Timeouts

Hello,

I have a problem at the moment;

We have an ACSLS library. Whenever we do tape offsiting using DRM, the

move drm * wherestate=mountable tostate=vault

fails, because the tapes are left in the library cap / io station for longer
than 10 mins. ACSLS returns the following;

04/19/01 14:10:16     ANR8856E ACSAPI sequence(125) request(16792) timed
out,
                       elapse time=00:10:07.

04/19/01 14:10:16     ANR8855E ACSAPI(acs_eject_volume) response with

                       unsuccessful status, status=STATUS_IPC_FAILURE.

It fails becuase the vaulting command is run at 14:00 each day but operators
may not remove the tapes for up to 2 hours after that.

That tapes sit in the IO cap, after 10 mins ACSLS is reporting back to TSM
saying request timed out, but later the ops remove the tapes and they are no
longer in the library. TSM thinks they are.

Does anyone know how to chenge the length of the timeout for eject requests
from TSM in an ACSLS managed library?

Thanks,

Matt.

_______________________________

Matthew Warren.          GZPTXW

EDS Core Infrastructure,

UK Technical Services Group,

Wavendon Tower, Milton Keynes.

+44(0)1908284481

_______________________________