Turned out the robot worked its way out of alignment. It was cocked almost
1/8" to the right as you were looking at it. This was the last thing the
CE's checked. We basically have a brand new gripper assembly now.
It seems that we needed to let the library settle down in PAUSE mode first
before setting it in MANUAL mode. Once we did that, we started seeing the
mounts on the drive display and the Manual Mode Console window. The CE's
discovered this by accident. Pretty slick. It displays the volser as well as
the slot location where the tape resides. After the tape dismounts, you
should leave it outside the library. When you get it back in auto mode, just
insert the tapes in the I/O port and let the library put them away.
Bill Boyer
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
Kathleen M Hallahan
Sent: Monday, April 09, 2001 2:11 PM
To: [EMAIL PROTECTED]
Subject: Re: running 3494 in MANUAL mode - URGENT!! (Please?)
Have you been in touch with IBM support on this? This happened to us once,
and
it turned out that the problem was not in the robot itself, but that a board
needed to be replaced. I can't tell you exactly what was replaced because
I'd
been relieved by the time the fix was worked out. I'd be interested in
knowing
what yours turns out to be (because it could happen to us if it hasn't
already... : } )
Good luck!
Kathleen
|--------+----------------------->
| | William Boyer|
| | <[EMAIL PROTECTED]|
| | ET> |
| | |
| | 04/09/2001 |
| | 11:22 AM |
| | Please |
| | respond to |
| | "ADSM: Dist |
| | Stor Manager"|
| | |
|--------+----------------------->
>---------------------------------------------------------------------------
-|
|
|
| To: [EMAIL PROTECTED]
|
| cc: (bcc: Kathleen M Hallahan/ISS/HQ/FHLMC)
|
| Subject: running 3494 in MANUAL mode - URGENT!! (Please?)
|
>---------------------------------------------------------------------------
-|
AIX 4.3, TSM 3.7.2.0 and an IBM 3494 library L-14 and D12 with 4-drives.
After more than 3-years, the robot/gripper in our library died. We do not
have the dual robot feature. The library manager is now configured for
online manual mode, but even though TSM processes are showing as waiting for
tape mounts, the drive display doesn't show any tape volsers to be mounted.
A Q ACT on TSM doesn't show any messages about tapes expecting to be mounted
on drive..... I did a SHOW LIBRARY and 2 of my drives show RESERVED with no
volser showing. I mounted 1 of the tapes the Q PRO says it's waiting for and
... nothing....nada! The drive comes ready at mount point, but TSM never
recognizes that I've mounted a tape.
How can I operate the library in manual mode until IBM can get the needed
parts onsite??? That'll take a few more hours and I"m already behind in my
storage pool backups.
TIA,
Bill Boyer
"Some days you are the bug, some days you are the windshield." - ??
