call IBM hardware support.\
In the mean time use REMOVE=NO and the go into the robot and remove the
tape by hand. When you close the door the robot will do a 'minor'
inventory update and will now show the slot as empty.
.. joe.f.
Joseph A Faracchio, Systems Programmer, UC Berkeley
On Wed, 14 Feb 2001, Mahesh Babbar wrote:
> Hi ,
>
> I am facing a very starnge problem.
>
> My Environment is:
>
> IBM Backup System: NSM 3466 C-30
> RS 6000 , OS version AIX :- 4.3.2
> TSM : 3.7.4.0
>
> Hardware :
>
> IBM 3494 Library
> 1 Gripper
> 3 frames in total
> L12
> D12
> S10
>
> 3590 E1A Magstar Tape Drive ( 3 Nos.)
>
> Problem Description : ( Wondering how to describe this...)
>
> The library is not able to checout volumes from a particular section
> of slots ( from cell no. 5 E 1 to 5 E 20 , in S10 frame).
>
> 5 - Rack No.
>
> E - Column No.
>
> 1 and 20, - Cells ( 1 is at the top...)
>
> Though , it is able to checkout tapes in the same column (i.e 5 E)
> from cell no. 21 onwards.
>
> The surprise doesn't end here.
>
> The problem is only with the checking out the volumes.The Automatic
> robot is able to mount/dismount these particular tape volumes to/from
> the drives.
>
> When I try to checkout the volumes from the above mentioned cells
> following are the observations:
>
> 1. ) The library changes it's state from AUTO to PAUSE.
>
> 2.) Operator intervention LED starts to blink.
>
> 3.) I get following message on the library manager console:
>
> A cartridge could not be released from Gripper 1 , Accessor A
> The system has failed.
> A service call is required.
>
> When I see the service log, the error code is 2BC2.
>
> After that I clear the message and try to turn the library to AUTO.
> The library puts the volume back to it original cell and turn to AUTO
> mode and start functioning in a normal behaviour.
>
> But the volume is not checked out.
>
> On the ADSM side I get following error message:
>
> ANR8310E : An I/O error occurred while accessing the library.
>
> Action taken :
>
> 1). Power Reclycled the library.
> 2.) Re-inventoried the library.
> 3.) Teaching done once again.
> 4.) ADSM Server restarted.
>
> Any inputs shall be greatly appreciated.
>
> Thanks and Regards
>
> Mahesh
>
