My name is Ray Schafer.  I work at The Kernel Group (TKG) and have been
a member of the Bare Metal Restore development team,  and am currently a
Sales Engineer specializing in the BMR product.

I would like to respond to the list about some of the points that
Richard Sims brought up.


> It is encouraging that The Kernel Group is the BMR vendor, given
> their track record in supporting AIX in conjunction with IBM.
> But I'm not encouraged by how far behind the curve TKG is in
> keeping BMR current.  The product FAQ on the web site outlines all
> the basic things that BMR does not support; and that they still
> don't have Windows 2000 support, for this major OS, indicates that
> they are not devoting substantial resources to the product.  (I
> get the impression that they're late on this because they've been
> a Unix company primarily.)

You must realize that BMR is a complex piece of software.  It
automatically performs the tasks required to rebuild a machine from
scratch.  These tasks are obviously different on the different
platforms, and each platform presents challenges for us to handle
different types of devices (network and storage).  Our focus on
development has been to expand the breadth of BMR by porting it to the
major platforms, and the depth of BMR by handling different types of
devices per platform.

We carefully analyzed the market to understand which platforms were the
most important to support, and performed the work required to support
those platforms in a relatively short period of time by anyone's
standard. Far from being UNIX oriented, we recognize that NT support is
important to our customers, and are focusing even more energy on that
platform.

Platform support is market driven.  We focus on what customers need
now.   We found that Windows 2000 was not as much a priority for our
customers, or potential customers.   Right now, our customers are
telling us that Windows 2000 is a small part of their production
environment.  Most people are planning on having more Win2k in
production by mid year which is when we intend to have it available.
Perhaps not surprisingly, we have more requests for NetWare than for
Win2k.  We are currently aggressively working on support for Windows
2000, and NetWare, and expect that work to be released some time in the
second quarter this year.

We have a huge commitment to BMR.  We have a large team of talented
developers that  work hard on this product.  As part owners of the
company, we are committed to it's success.



--
Ray Schafer       |    [EMAIL PROTECTED]     |    http://www.tkg.com
The Kernel Group <=-=-=-=-=-=-=-=-=-> Core Confidence for E-Business
 TKG's Bare Metal Restore can re-build your machine from the ground
   up with a single command - using the data stored in TSM (ADSM)







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