While discussing the format of dsmaccnt.log and the fact that it can be easily imported into MS-Excel I wonder... Has anyone developed any chargeback procedures for TSM? How can I determine what it costs to provide this service using the dsmaccnt.log file and MS-Excel? I know, the biggest argument will be that we should provide this service for free. The fact of the matter is that open markets drive competition and eventually someone somewhere will look to make a sales pitch saying "We can do it better and for less." We must all be ready for that day because it is not too far away. When that time comes, I would like to be able to stand up and say "I can provide xxx service for yyy dollars." Any thoughts? Also, has anyone developed MS-Excel niceties with the dsmaccnt.log file that they would like to share? Performance, capacity, throughput, bottlenecks, etc. TIA, John G. Talafous IS Technical Principal The Timken Company Global Software Support P.O. Box 6927 Data Management 1835 Dueber Ave. S.W. Phone: (330)-471-3390 Canton, Ohio USA 44706-0927 Fax : (330)-471-4034 [EMAIL PROTECTED] http://www.timken.com