John,
> I also use NAV 5.01.01, I was disabling all 3 services, but have since
> found that just disabling NAV Auto-Protect seems to do the trick in my
> case. Some of my clients have identical hardware, software, and configs,
> but don't experience this problem. I'm waiting to try an upgrade of NAV to
> see if that helps any.
We've basically had the same experience. Just stopping "NAV Auto Protect" seems to
work fine.
Regards
--
Andrew Webster
PC, NetApp Filer, TSM
Sanno Move Project
Deutsche Real Estate Consulting Ltd. - Tokyo
Internal (but outside Tokyo): 88 408-7542
Tel. +81-3-5156-7542
Fax. +81-3--5156-4811
Mobile: 0907 184 8958
Andrew-M.Webster@d
---------------------------------------- Message History
----------------------------------------
From: [EMAIL PROTECTED] on 08/16/2000 08:55 PM GMT
Please respond to [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
cc:
Subject: Re: HIGH CPU USAGE
I also use NAV 5.01.01, I was disabling all 3 services, but have since
found that just disabling NAV Auto-Protect seems to do the trick in my
case. Some of my clients have identical hardware, software, and configs,
but don't experience this problem. I'm waiting to try an upgrade of NAV to
see if that helps any.
===========================================
John Monahan
Network Administrator
Liberty Diversified Industries
(763) 536-6677
===========================================
Andrew Webster
<andrew-m.webst To: [EMAIL PROTECTED]
[EMAIL PROTECTED]> cc:
Sent by: "ADSM: Subject: HIGH CPU USAGE
Dist Stor
Manager"
<[EMAIL PROTECTED]
ST.EDU>
08/15/00 05:29
AM
Please respond
to "ADSM: Dist
Stor Manager"
Hi John, Ed,
Precisely which Norton Services did you have to stop? I find three
services on my clients:-
NAV Alert
NAV Auto-Protect (Stopped for backups)
Norton Program Scheduler
As you saying I need to stop all of them, including the "Alert" one.
Or are you saying you need to "disable" them so that they never start?
Isn't there a Norton Device Driver (Control Panel|Services) do you do
anything with that?
All,
Anyone have experience backup non-English languages and gets
hangs/high CPU utilization on NT. We sure do on Japanese NT machines.
Regards
Andrew
Re: HIGH CPU USAGE
Forum: ADSM - ADSTAR Distributed Storage Management
Date: Aug 14, 12:56
From: Pabalate, Ed <[EMAIL PROTECTED]>
John,
Here is the quote from our Client Guy, "It=92s confirmed! In order to =
fix my
CPU-at-100% problem, I had to disable the Norton AntiVirus services. =
Once
this was disabled, everything functions properly and the cpu does not =
clock
up to 100% and stay there like it used to. I=92m not sure how NAV is =
causing
the ADSM problem, but it is definitely related..!" Thanks to all your
help!.....
Ed
-----Original Message-----
From: John Monahan [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 07, 2000 12:26 PM
To: [EMAIL PROTECTED]
Subject: Re: HIGH CPU USAGE
I also had this problem with the exact same symptoms and had an open =
PMR
for about 2 months on this issue. After several traces and running
debugging code my problem was narrowed down to a problem or conflict =
with
NAV running and the CreateFile() Win32 API. TSM calls CreateFile() =
during
backup and this was where it was hanging and driving the CPU up to =
100%.
One of the TSM developers gave me a utility to just test the API call
outside of TSM, and it also caused the high CPU utilization, so the =
problem
was determined to be "outside the scope of TSM". All my clients are
virtually identical, this problem started on one client and seemed to
spread to another client every 2 weeks. About 25% of my clients were
experiencing the problem before we found the cause.
Shutting down all NAV services during the backup is a workaround for my
problem, just disabling autoprotect didn't help, the actual services =
had to
be stopped. If you're also running NAV on your client, try shutting =
the
services down. If your problem seems similar, I'll be glad to share =
more
specific information.
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
John Monahan
Network Administrator
Liberty Diversified Industries
(763) 536-6677
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Regards
--
Andrew Webster
PC, NetApp Filer, TSM
Sanno Move Project
Deutsche Real Estate Consulting Ltd. - Tokyo
Internal (but outside Tokyo): 88 408-7542
Tel. +81-3-5156-7542
Fax. +81-3--5156-4811
Mobile: 0907 184 8958
[EMAIL PROTECTED]
