erik quanstrom wrote:
Equally true story. We used to run our own servers. A (name withheld)
sysadmin always felt he knew better than management how servers should
be configured and managed even when in fact he did not. So we went to
Rackspace, where we are treated as customers and where sysadmins manage
the resource as directed. And they're available 24/7/365.
this doesn't fix the underlying management problems
that allowed the original situation to develop.
Yes, there was a management error in either a) bad sysadmin hiring
methods; b) not being clear enough about expectations; or c) both. But
the solution to the problem has worked well.
There is a lot of residual "management doesn't understand networks and
databases and operating systems so we will make decisions for them"
attitude out there, even where the reality of management's background
has changed. While it's true that "cloud computing" is a nonsense
phrase, there are reasons why server outsourcing gains traction.
